Optimising signups without buying worse customers
Signups are easy to lift and easy to lift badly. A promise that wins the trial has to survive the invoice.
- The whole path
- A variation can run across the landing page, the pricing page and the signup, told as one consistent argument and measured on the goal at the end rather than on each page in isolation.
- Guard the conversion that pays
- Aim at trial starts for speed and name paid conversion as the goal that must not suffer. Copy that fills the funnel with the wrong people is blocked instead of shipped.
- What compounds
- Each result is filed against the belief it tested, so what you learn about your buyers on the pricing page carries into the onboarding emails and the next landing page.